Safety and Protection of Service Users guide for VWOs
July 6, 2009 at 2:48 am | In Download, NCSS, NPOs, VWOs | Leave a CommentTags: NCSS, Safety and Protection of Service Users
This guide aims to help Voluntary Welfare Organisations (VWOs) and Non-Profit Organisations (NPOs) to conduct self-assessment of their organisational practices and processes.
It is hoped that the guide will help improve processes to achieve client outcomes. The guide provides a reference on safety and protection of service users for VWOs in Singapore. It also serves to highlight the minimum standards that agencies should strive to achieve.
The guide is designed primarily for organisations that provide social services for persons with disability, seniors, children, youth and families in Singapore.
This guide is intended for (but not limited to) the following programmes:
• Aftercare Case Management Service
• Befriender Service
• Caregiver Support Service
• Client Re-integration and Family Services
• Community Case Management Service
• Counselling Centres
• Day Activity Centres
• Early Intervention Programme for Infants and Children
• Family Service Centres
• Home Help Service
• Home Therapy
• Homes
• Hostels – Disability and Mental Health
• Integration Support Programmes
• Mentoring Services
• Production Workshop
• School Social Work
• Sheltered Workshops (employment services)
• Social Work Services
• Training and Transition Programme
The guide is available for download here
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